00 / CALIBRATION

FOR AUSTRALIAN BUSINESSES THAT HAVE OUTGROWN THE WORKAROUND

We build the thing that fits.

Custom tools, CRMs, systems and websites. Cut to how you actually work, built fast, and yours to own.

Show us what’s out of kilter See the work

KILTER STUDIO / FIT CHECK READY

Cheaperthan you expect. Senior team, no discovery phase padding the invoice. Fasterthan you thought possible. Weeks, because we build the one thing that runs. Fitslike a glove. Cut to your process, not a category's idea of it.

Bring the wobble to centre

Scroll to see what fits

01 / FIND THE WOBBLE

Stop bending your business to your software.

INBOX / OPERATIONS HIGH IMPORTANCE

Hi all,

CustomerHub still isn’t integrating with FinancePro, so until IT confirms the connector is fixed, we need to keep doing the manual process every morning:

Export yesterday’s customers from CustomerHub.
Map Account ID to Customer Number in the spreadsheet.
Remove any duplicates, then upload the corrected file into FinancePro.
Manually synchronise the status changes back into CustomerHub.

Please have this done by 9:00 am each day. Reply all when it’s finished so Finance can recheck it.

Sorry. I know.
Melissa

Daily Sync Mapping FINAL v9.xlsx48 KB Excel workbook

WORKAROUND / ACTIVE THIS HAPPENS EVERY DAY.

QUOTE / ENTERPRISE BUILD PHASE 1 OF 4

Statement of Work — Discovery & Alignment

Prepared for: You. Prepared by: a firm with a very nice office.

Stakeholder alignment workshops (×6)
Requirements synthesis deck
Solution architecture readout
Executive steering committee (fortnightly)
Change requestsbilled separately

Phase 1 · 14 weeks $340,000 ex GST

Software is not included in this phase.

DISCOVERY / IN PROGRESS FOURTEEN WEEKS TO TELL YOU WHAT YOU ALREADY KNOW.

#operations 12 MEMBERS

Dave
has anyone got the latest tracker? the one in the drive is “Master Tracker FINAL v6”
Priya
no that’s old, use “Master Tracker FINAL v6 (USE THIS ONE)”
Dave
that one won’t open
Priya
try “Copy of Master Tracker FINAL v6 (USE THIS ONE) — Dave’s edits”
Melissa
I’ve got a newer one on my desktop, I’ll email it to everyone
Dave
👍

VERSION CONTROL / ACTIVE THIS IS THE SYSTEM.

CUT TO HOW YOU ACTUALLY WORK

02 / IN THE WILD

Already
running sweet.

Careful, fitted delivery. Here’s what that looks like.

Newcastle and District Nursing Service website homepage

01 / NDNS

Care, made clear.

A calm public website that turns a complex care offering into clear services, programs and enquiry paths.

Structured service content
Real enquiry delivery
Every legacy link preserved on migration

View NDNS

02 / McGOVERN

Property stories, one source.

A property site where every project story, listing and search tag stays in sync from one content model.

Project index and detail pages
One connected content model
Cloudflare-ready delivery

View McGovern

03 / ON THE BENCH

One sharp thing. Built to run sweet.

Pick the bit that’s fighting you.

KILTER STUDIO WORKFLOWS / READY

Replace duplicate entry and spreadsheet glue with one workflow your team actually opens.

04 / HONESTLY

Sometimes the right answer is
“just use the SaaS”.

We’ll tell you when.

Use it when the process is standard. Build it when the workaround is the business.

Call it straight.

If the tool fits without bending the work, use it.

05 / CLEAN HANDOVER

Serious engineering, without the serious overhead.

01 / TEAM A small senior team on the tools directly. Everyone here has already made the expensive mistakes on someone else’s clock. DIRECT

02 / OWNERSHIP You own the code, cleanly handed over. No lock-in, no licence you keep renting, no hostage situation. YOURS

03 / GROUP Part of the Luster group, with a documented, security-aligned delivery process behind every build. CONNECTED

06 / RUNNING SWEET

What’s out
of kilter?

Send us the workaround, the subscription pile or the thing your team has stopped complaining about. We’ll tell you whether it needs software at all.

SEND THE MESSY BIT